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Flextronics MECH Material Department Training Documents
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Review of Customer Purchase Order and MPP Requirement PURPOSE Product requirements must be reviewed before we commit to supply a product to a customer. This review is intended to verify that product
requirements are clearly defined and to ensure that we have the capacity to meet the specified requirements.
SCOPE This review is required before submission of tenders, acceptance of contracts or orders, and acceptance of changes to contracts or orders.
DEFINITIONS MPS- Master Production Scheduler, Production Control Dept. group
Material Netting Report- A report that defines current inventory, open orders, schedule dates, and forecast demands into account to assist in production scheduling. MRP – Material Requirements Planning MPP – Master Production Plan AM – Account Management
Customer PO – Customer Purchase Order
WWPM – Worldwide Program Management (Flextronics USA Inc.,) PM – Program Management (Flextronics China, Doumen)
1.0 Requirements Review Process
1.1 Business Contracts
1.1.1 When a business relationship requires an contractual agreement, it is to be reviewed
by Executive Management to verify that it complies with the bylaws stated in the articles of incorporation. Executive Management may also require further review and/or approvals by council or stakeholders as deemed necessary.
1.2 Quality Plan
1.2.1 The quality plan and related specifications contain Flextronics requirements related to
the product. The Quality Engineer assigned to the project does an analysis of our ability to produce the product to the customer?s stated requirements. The records of this analysis are contained in the FAI file. The Quality Engineer approves this plan for Flextronics and sends it to the customer for approval. The customer approval is documented and filed in the Approval file (under the electronic file for that customer) and the approval date entered in the Quality Engineer?s quality plan checklist. This process ensures that requirements related to the product are understood by both parties. AM will be required to countercheck order requirement with approval list to ensure confermence. This approval is required before AM may release an order in the Baan system.
1.3 MPP and Discrete Customer PO
1.3.1 AM Team Review – Customer PO
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AM has the sole responsibility and authority to receive new and revised Customer PO and enter the purchase order information in the Baan system. Upon receipt, AM reviews all purchase orders to verify the following: ? ? ? ? ? ? ?
Part Number is defined
Revision Level is defined and matches the Part Maintenance. Purchase Order Number is defined Quantity is defined
Price is the same as the price list provided to AM or quote from Estimating. Delivery Date is defined
Shipping and Billing Address are defined
If the price in the Customer PO differs from the price list provided by AM or estimating quote, AM is responsible for contacting the customer regarding any change in price or terms.
If the revision of the ordered part differs from the Part Maintenance, contact a Project Engineer for assistance. The order may not be firmed until the revisions agree. Upon the review AM will indicate that the appropriate requirements are defined by “Firming” the order in the Order Entry screen in Baan System.
1.3.2 General Relation Guide between PMC and AM Review (In relates to MPP and Customer PO)
1.3.2.1 MPP AM received the global MPP from WWPM. AM would review and re-direct a site specified MPP to PMC. PMC reviews the MPP requirements, to determine material availability, shortage list and production capacity. PMC must also check the Quality Control checklist to ensure that production built plan goes in accordance to the final customer approved part and correct revision for the listed part. Thereafter, the commitment of the daily ship and built plan would be feedback to AM. AM would review and present the schedules to the WWPM. 1.3.2.2 Customer PO AM would follow-up Customer PO from WWPM and end customers. AM would commit the shipment dates to those dates based on committed from PMC. Requirements differing from those previously expressed must be resolved through consultation between WWPM, AM and the customer. If PMC determines that the terms cannot be met, he/she proposes revised terms to the customer through AM. 1.3.2.3 Customer Purchase Orders Special Requirements If special requirements are expressed in the Customer PO, AM would consult PMC, Quality Assurance and Production. PM would do co-ordinations with internal teams and customers to verify on commitment plans. Thereafter would goes as 1.3.2.2. If Flextronics has the capability to meet the order requirements and Flextronics agrees to the conditions of the contract, AM indicates his/her approval by order entry to Baan?s sales order system. This would goes with the processing of the print of order acknowledgement to the issuer of the Customer PO.
1.3.3 Customer PO Release
Following the committed ship plans of MPP by PMC, AM would release the order shipment date to Traffic. AM are responsible for contacting the customer to confirm
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their order by sending the Order Acknowledgement created in the Baan system, if required by the customer.
Note 1: Verbal Customer PO may be entered in the Baan system but may not be released
without a written Customer PO. Note 2: All review and approval requirements are required regardless of the urgency of the
Customer PO. If the Customer PO are out of the plan MPP and requires expediting, AM will notify PMC via email and PMC will prioritize the order accordingly.
1.3.4 Changes to an Approved Customer PO
All review requirements defined in this procedure for new orders are to be followed if the customer requests a change to an approved purchase order.
If the customer requests a change to an approved Customer PO, AM would email PMC, Production, Quality Assurance and Traffic a description of the request. AM will review the request and note in the “Order Notes” in the “Order Entry” screen that the change is acceptable, with a new Customer PO revision reference. AM will make the change in the Baan system and notify the customer that the change has been approved.
1.4 Customer Blanket PO
1.4.1 AM Review
AM review requirements for Customer blanket PO are the same as described above for discrete Customer PO except that AM is not responsible for reviewing the
delivery date. When the review is complete AM changes the status to ?Released? with a ship date in the year 2055 as the ship date so that it does not drive demand.
1.4.2 PMC Review
The quantities required are received by PMC through the MPP, which details monthly production requirements for six months to one year. PMC reviews the MPP and creates a daily Build Plan that satisfies the requirements and sends it to AM and other related teams daily.
1.4.3 Production Control
According to the MPP and review material availability, shortage list and production capacity, PMC will do a MPS and process the MPS in Baan system.
Production(plastic, Tox and metal)will arrange detail planning according to PMC?s MPS and Kanban control .
PMC must follow up daily output, if the output is unable to meet MPS, PMC must coordinate with Production understand root reason (That would Include machine, tester , manpower and material shortage ). Production has responsibility to inform PMC ahead for shortage output reason.
1.5 Shipment Planning
PMC plan shipment according to MPS, and inform related department in advance, PMC has responsibility to follow up committed daily Actual Shipment Quantity. In case of variances found compared with last commitment, PMC must understand root cause and timely inform AM. In any request for special shipment, PMC will be
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responsible in following up to ensure correct shipment. 3. Supplier Evaluation Process
1.0 OBJECTIVE
To establish a procedure for conducting supplier qualification & disqualification process, defines the procedure and conditions in selecting and evaluating a supplier reasonably, to ensure the supplier?s general performance (quality
assurance, delivery performance, lead time, cost down approach & service) for materials can satisfy the requirements of Flextronics Enclosure (Zhuhai) Co., Ltd. & Flextronics Plastic (ZhuHai) Co., Ltd and its customers.
2.0 SCOPE
This procedure is applicable to Flextronics Enclosure (Zhuhai) Co., Ltd. & Flextronics Plastic (Zhuhai) Co., Ltd.
3.0 DEFINITIONS AND ABBREVIATIONS
? ? ? ? ? ? ? ?
SQE Supplier Quality Engineer
SCAR Supplier Corrective Action Request SCM Supply Chain Management AVL Approved Vendor List QSA Quality System Audit RFQ Request for Quotation FA First Article
NDA Non-disclosure agreement
4.0 RESPONSIBILITY AND AUTHORITY
4.1. Sources
4.1.1 Perform new supplier sourcing and conduct supplier inquiry handing
process;
4.1.2 Lead survey team to schedule on supplier audit on-site;
4.1.3 Perform supplier general information and update into BaaN system; 4.1.4 Conduct RFQ & request sample from suppliers; 4.1.5 Supplier manage & supplier visit termly;
4.1.6 Conduct cost down review with supplier termly. 4.1.7 Supply Chain Management
4.2. SQE / QA Department
4.2.1 Conduct supplier QSA & QPA onsite;
4.2.2 Incoming material quality inspection and supplier quality assurance
improvement;
4.2.3 Initiate, co-ordinate and follow up the FA inspection and approval.
4.3. Program manager / Program Administrator
4.3.1 Liaise with customer for customer?s approval on new suppliers if customer
required;
4.3.2 Follow up each responsible project?s supplier approval states;
5.0 QUALIFICATION AND TRAINING
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