Organization Behavior 15e Chapter 3 Testbank

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________ refers to evaluative statements or judgments concerning objects, people, or events. A) Attitude B) Behavior C) Appearance D) Demeanor E) Performance A) Attitude

The statement, \animal rights demonstrates double standards\statement. Such an opinion constitutes the ________ component of an attitude. A) cognitive B) affective C) reflective D) behavioral E) reactive A) cognitive

Which of the following statements represents the cognitive component of attitude?

A) I have decided to inform my supervisor that I will be quitting my job.

B) I intend to work during the weekend to meet the month's deadline.

C) I feel upset about having to work during Christmas. D) It is disappointing to know that I did not get a good evaluation.

E) This job is not giving me an opportunity to explore my skills. E) This job is not giving me an opportunity to explore my skills.

Abigail Jones is a sales executive at Orbit Bank in Brussels. She is the best performer on her team and often gets the highest number of corporate accounts for the company. However, she feels that she does not get sufficient credit for her hard work. During lunch, she says to her colleague, \the largest accounts for the bank for the past eight months. Yet, my manager never acknowledges the kind of effort I put in to get these accounts.\demonstrated by Jones? A) positive component B) cognitive component C) affective component D) behavioral component E) reflective component

B) cognitive component

Which of the following is an example of the affective component of an attitude?

A) believing that one achieved all objectives of a project B) relying on the information of a company's annual report C) perceiving whistle-blowing as the right thing to do D) feeling hurt at being unfairly accused of a wrongdoing E) deciding to fire an employee because of underperformance D) feeling hurt at being unfairly accused of a wrongdoing

Johanna Rouse feels disheartened because she was not selected for the campaign exchange program in Amsterdam. Which component of an attitude does Rouse's feeling represent? A) cognitive B) affective C) reflective D) behavioral E) reactive B) affective

Janice Hartley works as a writer at a fashion magazine in New York. She was recently asked by her editor to write an article on \sent back the article saying it is not interesting enough to hold the attention of the reader. Janice is upset and disappointed about the feedback. Which component of an attitude is represented in this scenario? A) positive component B) cognitive component C) affective component D) behavioral component E) evaluative component C) affective component

Kimberley Mayfield recently evaluated her subordinate's progress report. She now plans to inform her about the

objectives she did not achieve and how she can perform better. By doing this, Mayfield will be demonstrating the ________ component of an attitude. A) cognitive B) affective C) reflective D) behavioral E) reactive D) behavioral

Which of the following statements is an example of the behavioral component of an attitude?

A) I have decided to apply for the position of a campaigner in the climate department.

B) I am thrilled to know that the human resource department is looking for a climate campaigner.

C) The position of a climate campaigner is challenging and interesting.

D) The position of a climate campaigner will allow me to explore my skills as a campaigner.

E) I think the position of a climate campaigner involves extensive travel.

A) I have decided to apply for the position of a campaigner in the climate department.

Sarah Mayer works as a security officer and is in charge of keeping track of who is in the office at any given time. She

notices that some employees do not sign out of the office when they go out for meals, which makes it difficult to keep track of attendance of employees. Even though Mayer has repeatedly asked the employees to sign out, they have not followed her advice. She now decides to report the issue to her supervisor. Which of the following components of an attitude is being demonstrated by Mayer? A) affective B) behavioral C) positive D) cognitive E) knowledge B) behavioral

The theory of cognitive dissonance was proposed by ________.

A) Abraham Maslow B) Leon Festinger C) Geert Hofstede D) Daryl Bem

E) Ivan Petrovich Pavlov B) Leon Festinger

Which of the following does cognitive dissonance indicate between two or more attitudes or between behavior and attitudes? A) congruity B) tenacity

C) solidarity D) consistency E) incompatibility E) incompatibility

Any incompatibility between two or more attitudes or between behavior and attitudes results in ________. A) organizational dissonance B) cognitive dissonance C) attitudinal clarification D) positivity offset E) affective reactance B) cognitive dissonance

Julie recently joined a youth center as a counselor who

provides support services for teenage mothers. An important part of her job involves referring pregnant teenagers to

abortion clinics, should they decide to avail of such services. This aspect of her work, however, conflicts with her religious beliefs. Her manager, Kyle, is aware of this and expects her to submit her resignation at any time, but Julie continues to carry out her duties in a sincere manner and shows no signs of quitting her job. Which of the following best explains this situation?

A) Julie allows her professional life to be dictated by her religious ideals.

B) Julie refuses to acknowledge the hard truths of life.

C) Julie has accepted that people have the freedom of choice. D) Julie is unable to empathize with the teenagers who visit the youth center.

E) Julie does not realize the importance of her work to society. C) Julie has accepted that people have the freedom of choice.

Which of the following, if true, would most strengthen the argument that Sonia is experiencing cognitive dissonance? A) She believes that cosmetics help boost women's self-confidence.

B) She believes that testing products on animals is an unethical practice.

C) She majored in pharmacology as part of her master's degree program in college.

D) She recently received a positive performance review from her supervisor.

E) She is confounded by the fact that the cosmetic industry rakes in almost $7 billion annually.

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