2020届山西省高三3月适应性调研考试英语(B卷)Word版 联系客服

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C. To show the diversity of hip hop style.

D. To promote the development of hip hop dance culture.

29. What does the underlined word “address” in Paragraph 2 mean?

A. Handle. B. Discuss. C. Recognize. D. Record. 30. What can we infer about Micaya?

A. She was a popular hip hop composer in 1993. B. She made hip hop dance less diverse in 1999.

C. She popularizes hip hop dance through the DanceFest.

D. She contributes to the increasing competition of hip hop dance. 31. Which of the following can be the best title for the text?

A. The Rise and Fall of Hip Hop B. A Unique Hip Hop DanceFest

C. A Famous Hip Hop Dancer D. The Development of Hip Hop DanceFest

D

I'm on the phone with a frustrated customer, and a note appears on my computer screen: You are speaking slower than usual. Speed up. I do, and the message disappears, only to be replaced with another: Continuous Speaking-Finish your thought.

This is Cogito, an artificial intelligence program designed to help customer service workers communicate more clearly, empathize (产生共鸣) with frustrated callers, and improve their overall performance. Cogito listens to the tone, pitch, word frequency and other factors in customer service conversations. When it detects something wrong-an irritated customer, a call center agent taking too long to respond-it displays a note on the agent's computer telling them how to improve.

For anyone who's spent hours of their lives stuck on the phone with an unhelpful or very rude customer service agent, Cogito may seem. like a godsend. And some customer service agents using the software generally say they find it helpful. One employee says that Cogito helped her cut her average call time nearly in half, while another says it helped her speaking slow down.

Cogito has been launched to more than sixty call centers across the U. S. over the past year. The company behind the software, Cogito Inc. ,has raised more than $ 70 million. “We were 45 people a year ago,” says Cogito CEO Josh Feast, whose. company now has 150 employees. At MetLife, managers say that the program improved customer satisfaction by 13%,and helped agents (who take an average of 700 calls a week) to have more “human” conversations.

Such software as Cogito is unlikely to stop at the meeting room. But like other enterprise software, it could soon spread well beyond call centers and other offices and into our daily lives.

32. What's the purpose of Cogito program?

A. To speed up customer service workers' speaking.

B. To store the conversations between customers and agents.

C. To improve customer service agents' communication with callers. D. To complain of frustrated callers.

33. What can we infer about Cogito in Paragraph 4?

A. Cogito bas been used by sixty call centers in the world.

B. The company behind the software benefits a lot from Cogito. C. Josh Feast designed Cogito with the help of employees.

D. Customers weren't satisfied with MetLife's service without Cogito. 34. What's the future of Cogito according to the text? A. It'll be part of our normal day-to-day life. B. I'll spread into other offices. C. I'll tell humans what to do.

D. I'll replace customer service agents. 35. Where is the text most likely from?

A. A novel. B. A brochure. C. A guidebook. D. A magazine. 第二节(共5小题;每小题3分,满分15分)

根据短文内容,从短文后的选项中选出能填入空白处的最佳选项。选项中有两项为多余选项。

Earlier this summer, after packing my rucksack for a wild-camping holiday, I gazed at my belongings, and made a final adjustment to the contents of my bag. 36 I quickly emailed my travel companion, a photographer friend called Jacob to make sure I could have some pictures of our trip afterwards, so I could pop a few up on Instagram when I returned. And then I set off, feeling- for the first time in a number of trips-that I was genuinely escaping the stresses and strains of my everyday life. 37 Because the way stress locates us, these days, is via our phones.

38 However, I've realized that for a holiday really to function as a holiday, I need an escape from social status anxiety , from caring about “likes” , and from having to photograph every tiny detail of life to prove our existence. When we overshare a glossy version of our trip online, we miss out on talking about our trips when we return, which is part of the joy of travel. Posting in the moment denies us this opportunity to relive (回味) our experience, and prolong that holiday feeling. 39 During my three-day Insta-break, my stress levels decrease quickly within 24 hours. 40 I made mental notes of funny moments, cultural observations, tips and when I returned, I had interesting, detailed chats with friends about my time away. A. I also changed how I processed the trip itself. B. So I am fully supportive of screen-free holidays. C. I took out my iPhone, and threw it under my bed.

D.1 would lose track of my coworkers, my friends and my family. E. None of them could touch me for the next three glorious days.

F. So this summer, as you plan your trip, ask if you can delete Instagram.

G. As a travel writer, abandoning my phone for my holiday felt like the extreme betrayal.

第三部分英语知识运用 (共两节,满分55分) 第一节(共20小题;每小题2分,满分40分)

阅读下面短文,从短文后各题所给的A、B.C和D四个选项中,选出可以填人空白处的最佳选项。

My childhood was a fairy tale, until it wasn't. At age 15, I almost died from a rare medical. 41 ,a disease not fully diagnosed in time. Despite survival, I was left with severe nerve damage to my right leg. To this day, I live in pain every 42

moment. I went from being perfectly healthy to 43 being able to walk and with that came a(n) 44 depression that threatened to swallow me whole- a depression I still 45 to this day.

As if that wasn't enough, a year later my family's house fell down, We had to move into a caravan (大篷车),My following days consisted of going between hospital 46 , trying to study for my A-levels and 47 in a caravan. In that caravan, I started writing to 48 relief from my worries. It was my life line that 49 me together as I studied. And from the 50 of writing then, I've just published my first novel. Now let me 51 my story.

Being a girl that was into science and reading 52 me from other kids. You probably already have a mental 53 : Yes, I was a real-life Hermione Granger, 54 to fit in with my peers, with a differing worldview. They still laughed at me. Regardless of the 55 that came my way, I never felt down for long. After ups and downs, 56 I found friends who, although amused by my obsession with books and science, 57 those qualities about me. They encouraged my 58 . My desire to write and explore science grew stronger.

Now, I 59 with cutting edge technology for an aerospace engineering company. Back home, I write. Last month I published my first 60 Undercover Thief. 41. A. condition B. research C. accident D. care 42. A. quiet B. right C. other D. single 43. A. typically B. completely C. barely D. exactly 44. A. destructive B. poisonous C. magic D. powerful 45. A. try B. fight C. surround D. attack 46. A. cases B. visits C. examinations D. treatments 47. A. hiding B. living C. reading D. moving 48. A. get B. give C. avoid D. accept 49. A. led B. put C. got D. held 50. A. care B. pain C. love D. fear

51. A. turn up B. put up C. take up D. bring up 52. A. split B. separated C. saved D. told 53. A. thought B. reflection C. shadow D. picture 54. A. struggling B. planning C. refusing D. promising 55. A. warning B. teasing C. greeting D. meeting 56. A. lately B. fortunately C. eventually D. obviously 57. A. valued B. envied C. ignored D. appreciated 58. A. ambitions B. views C. suggestions D. differences 59. A. trade B. work C. study D. write 60. A. report B. painting C. novel D. play 第二节(共10小题;每小题1.5分,满分15分)

阅读下面短文,在空白处填入1个适当的单词或括号内单词的正确形式。

Face masks are reportedly selling out in cities across Asia because of the spread of a deadly new coronavirus. But will these masks stop people 61 (catch) the virus thoroughly? We know the coronavirus is airborne (空气传播的), 62 can spread easily among people. So it makes sense 63 (cover) your nose and mouth. Now two main types of face masks are being used to do that. One is a standard surgical mask. But these masks don't offer full protection 64 airborne viruses, They don't fully seal off the nose and mouth, so very small particles can 65 (simple) pass through the material of the masks. These masks also leave the wearers' eyes 66 ( expose),through which the virus can infect them. The other type, the N95 mask, is 67 (effective) than the surgical mask. They can prevent 95 percent of small particles entering the nose and mouth area. But they won't work 68 they fit properly. And they aren't suitable for children or people with 69 (face) hair.

There 70 (be) other precautions (预防措施) people can take to avoid catching the virus, such as avoiding large public gatherings, staying at home and washing hands frequently.

第四部分写作(共两节,满分35分)

第一节短文改错(共10小题;每小题1分,满分10分)

假定英语课上老师要求同桌之间交换修改作文,请你修改你同桌写的以下作文。文中共有10处语言错误,每句中最多有两处。每处错误仅涉及一个单词的增加、删除或修改。

增加:在缺词处加一个漏字符号(∧),并在其下面写出该加的词。 删除:把多余的词用斜线(\\)划掉。

修改:在错的词下划一横线,并在该词下面写出修改后的词。 注意:1.每处错误及其修改均仅限一词;

2.只允许修改10处,多者(从第11处起)不计分。

In the summer holiday, the weather was hot and my parents persuade me to take swimming lessons. I still remember the first day clearly. Before jumped into the water, I thought I had learnt the. teacher's instructions, and once I was in the water, my mind went blank. I forgot that he had taught me. The teacher repeated the word, “Hold your breath!” “Move legs quickly!” “Pushing the water!” I was so much nervous that I moved my hands and legs aimlessly. Exhausted, I felt my body sinking slowly. Luckily, the teacher took me back on time. A few minutes later, he gave me a carefully explanation once again. What unforgettable day! 第二节书面表达(满分25分)

假定你是李华,你校交换生David对清明节的习俗很感兴趣。请你给他写一封邮件,内容包括:

1.清明节简介;

2.过节的风俗习惯。

注意:1.词数100左右;2.可以适当增加细节,以使行文连贯;3.信的开头和结束语已为你写好,不计入总词数。

参考词汇:革命烈士revolutionary martyrs Dear David,

I'm glad that you're interested in the Chinese Qingming Festival.

____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

Yours,