发布时间 : 星期六 文章商务英语写作更新完毕开始阅读
It was pity that I missed you when you visited my office last week. I would have liked to have heard all your news. 很遗憾，上
周你来我办公室时， 我没能见到你。 我很乐意听到有关你们的任何消息。 信件主体
要求提供消息：I was wondering if you could help me. 我不知道你是否能帮我。 提供消息：I thought you might be interested to hear that … 我想你可能会对……感兴趣。 抱怨：I am afraid we have a small problem. 恐怕我们有个问题
告知坏消息：I am afraid I have some bad news. 恐怕，有些坏消息。 结尾
I look forward to seeing you again next time I am in …我期待着下次我在…时，与你见面。
If ever you are in London, please give me a ring or call in. 来伦敦时，给我打电话或来我公司坐坐。
Please give my regard to Dianna Smith. 请替我向Dianna问好。
Please pass my best wishes to Mr. Lund. I hope that he has now recovered from the flu. 请向兰德先生问好。我希望他早日康复 例题 ? ? ?
You are the owner of a clothing factory. A customer has sent you a letter summarising a recent negotiation. You have written some notes on the letter.
Write a 120 - 140 word reply to the buyer using the letter and your notes. Write on your Answer Sheet. Mrs P Mirza Lahore Textiles 6 Ocean Road Lahore
Dear Parveen
It was good to see you again last week and we are delighted that your silk blouses will be included in our winter catalogue. As promised, listed below are the points agreed at the meeting.
1. The contract is for the Sheba range of silk blouses in three colours. 2. You will grant us exclusive import rights for the blouses in the UK. 3. The quantity will be 5,000 pieces, with a further option of 3,000. Which colours? We agreed 4,000? 4. The price per piece will be $ 5.65 for the first 5,000. You will confirm the price for the optional 3,000 pieces. 5. Payment will be by letter of credit. $ 5.25 for the option pieces 6. The initial order will be ready ex factory by 1 August 1999. I trust you will find this in order. I look forward to your written confirmation in due course. Best regards
Not possible - 15th at the earliest Stephanie powell Chief Purchaser
段落：平头式/缩进式
Block Version（ 平头式 ）
Dear Sir or Madam，
We welcome you the order above order. The prices you mentioned are old ones. The current prices should be 5% higher. However, we accept your order and wish to assure you that delivery will be made immediately we receive your L/C.
Our T-shirts and knitting wares enjoy favourable reception in the world market because of their fine quality and excellent craftsmanship. No wonder your customers have remarked favourably on our products. You may be sure that we shall do our best to maintain our reputation for quality and reliability.
We enclose a quotation for summer wares, such as bathing suits, all cotton vests and shall be pleased to receive further orders from you.
Yours faithfully，
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Edward White
范例2 Indented Version（ 缩行式 ）
October 30,2005
Messers Samson Ghadban Co., Ltd. 15 Horns Avenue, Tripoli Lebanon. Dear Sir or Madam:
Thank you for replying so promptly to our enquiry for lightweight extinguishers and also for your offer to arrange a demonstration.
Our general manager and our office manager will both be able to meet Mr Burton at any time during the morning or afternoon of Thursday, November 10th. It would be helpful if Mr Burton would write or phone to let us know at what time we may expect him.
Yours faithfully, John Black 范文：
Dear Stephanie,
Thank you for your letter of 1 March. We are delighted that the Sheba range will be in your catalogue.
There are, however, some small points which need clarifying.
? The Sheba range comes in six colours. Please look at the samples and confirm which three colours you would like. ?
You referred to the further option of 3,000 pieces. I thought we had agreed on 4,000. Please confirm the correct figure. ? I can confirm the optional pieces will cost $ 5.25 each.
Unfortunately, due to a full order book, we are unable to deliver by 1.8.99. The earliest date would be 15.8.99. I hope this will be acceptable.
I look forward to hearing from you soon.
Yours sincerely, Parveen Mirza 例题
? The company you work for is expanding rapidly and is looking for new premises. Your Managing Director is interested in
Waterside Industrial Park, and has asked you to write a letter to find out more information. ? ? ? ?
Read Waterside Industrial Park‘s advertisement below, on which your Managing Director has already made some notes. Then, using all your Managing Director‘s handwritten notes, write your letter to Rosemary Brown at Waterside Industrial Park.
Do not include postal addresses. Write 120-140 words on a separate sheet.
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Who would qualify? ? A variety of large and small units available. Which other firms are in the area? WATERSIDE INDUSTRIAL PARK Sizes? ? Financial help available for many companies moving to the area. ? Excellent road and rail links with all parts of the country. ? Skilled labour force for manufacturing or service sector business. Labour costs compared For an information pack, please contact: Ask for this Rosemary Brown with other areas? Waterside Industrial Park Phone (11) 8008866 Fax (11) 323 6644
[范文]
22 July
Dear Mrs Brown
Subject: New Premises
With reference to your advertisement in the local newspaper, I would like to have more information about the above. Could you tell us which other firms are in the area, and what are the sizes of the units available for rental. Regarding the financial help mentioned, could you inform us who would qualify for it and how to apply. Another point to clarify is the skilled labour costs compared with other areas. Finally, we would be grateful if you could send us the information pack to our address. We look forward to hearing from you soon. Yours sincerely Alya Maideen 常用句型：
I am writing to enquiry about …
I am interested in your …
I would be very grateful if you could send me … I would like further information about … 例题
Your Managing Director has asked you to reply to the letter below which is about a proposed educational visit to your company by a local school. He has written his comments on the letter. SUNDSTROM TECHNICAL COLLEGE Re: Educational Visit Dear Mr. Takahashi,
Thank you for your recent letter accepting our request for an educational visit to your company. too many - 25 maximum
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I have spoken to the students concerned as well as the teacher who will accompany them. They are a group of 35 students, aged between 17 and 18, and will be taking part in the visit as part of their careers development programme.
I would like to suggest Friday 10th December. The group will leave here at 9:00 am and should be with you by 9.45 am. Monday of following week better – time’s fine I understand the training officer is willing to give a talk to the students about the company‘s training programme. This will be of considerable value, and I wondered if it would be most effective at the beginning of the visit. Training officer not available until 11:30 Finally, would it be possible for the students to talk to some new employees in an informal ?question and answer‘ session?
No, sorry! Cannot release employees from duties. I would be grateful if you could inform me as to whether these proposals are suitable and would like to thank you once again for your co-operation with the scheme for ?School and Business Links‘. Yours sincerely,
Please request to confirm arrangements by phone Mr Yamaguchi, ? ?
Headteacher.
Write a letter (120 - 140 words) to the head teacher explaining the changes the Managing Director would like to make to the visit.
Write on your Answer Sheet. 范文：
Dear Mr Yamaguchi,
Thank you for letter dated 27 July 2005, in which you put forward some suggestions for the proposed visit to our company. There are, however, a few changes which I would like to make to your suggestions.
*In order to confirm the above arrangements, I suggest that we discuss these over the telephone at your earliest convenience. I look forward to your early reply. Your sincerely, 关于求职信 1 length
2 type/ handwritten 3 structure i the opening
ii why them iii why you iv the ending
结尾例句：I look forward to discussing my application in more details with you at interview.
第五讲 商务信函（下）
投诉信结构： 投诉事由
详述事件/投诉理由 提出要求 常用句型： Letters of complaint
I am writing to complain about … I am not satisfied with … I must therefore insist that … 例题
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